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Animal Hospital of Melissa is a thriving two doctor practice looking for an additional teammate to come join our family! We are located in the rapidly growing town of Melissa,Texas, a close-knit community with that small town feel, conveniently located just 10 minutes north of Mckinney and 45 minutes north of Dallas. We are a small companion animal hospital dedicated to providing our clients and patients with quality, modern medicine and exceptional boarding and grooming experiences all with a little hometown charm!
Animal Hospital of Melissa is a large, free standing building with plenty of windows and space allowing us to offer our veterinarians modern, spacious exam rooms and treatment area, a fully stocked pharmacy, surgical suite, an in-house laboratory, digital radiography, ultrasound, advanced dental equipment, with dental radiography on its way!
We truly have a great location easily accessible from Highway 121 or Highway 75! Are you ready to escape the concrete jungle of the city and join a family oriented team focused on positive culture, work-life balance and care for not only the patients, clients but also the employees? Come work with us!
As a Receptionist You Will
Receive and place calls to clients for the purpose of scheduling.
Prioritize multiple tasks in a calm, organized manner.
Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
Pay range of $17-$19/hour based on experience
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) - for eligible positions only
SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).
Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care Provider
Industries
Veterinary Services
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Answer: 1. I am attracted to the role of a Veterinary Receptionist because I love animals and enjoy customer service roles. I believe that being the first point of contact in a veterinary clinic is crucial and I can contribute positively to the client's experience.
The typical duties of vet receptionists are similar to those of other receptionists. Since they work at the front desk of a vet practice, they mostly manage client visits. The daily responsibilities of vet receptionists also include: greeting clients and offering them a warm welcome.
It is the responsibility of the veterinary receptionist to schedule appropriately over the phone, greet all clients that enter the Center, and ensure the clients are comfortable in a clean reception area. Veterinary receptionists perform all designated call back and reminder calls per doctor's request.
While ZipRecruiter is seeing salaries as high as $290,151 and as low as $48,852, the majority of Veterinarian salaries currently range between $110,500 (25th percentile) to $215,100 (75th percentile) with top earners (90th percentile) making $269,918 annually in California.
Dress professionally because first impressions matter. We don't mean put on a suit and tie, but slacks or khakis and a button-down shirt is a good combo for a vet clinic interview. Don't wear scrubs unless the interviewer tells you to do so.
It's necessary for veterinary receptionists to possess soft skills like empathy, compassion, organization, communication and the ability to support clients effectively. When answering your question, address such soft skills and describe how you would apply them to the role.
Since most veterinary receptionists wear a uniform of company shirt or scrub top and khaki-type pants, or scrubs both top and bottom, abusiness suit is WAAAAAY overdressing.
Being a Veterinary Receptionist requires hard work, excellent interpersonal skills, and being highly organized when dealing with paperwork, medications and animal records. When you are hired as a Veterinary Receptionist, you will have on-the-job training to learn how the clinic is organized and run on a daily basis.
Other veterinary receptionist duties include answering telephone calls, collecting payments, accepting mail, setting and scheduling appointments and selling items that may be available behind the counter.
Competent and enthusiastic Veterinary Receptionist with 15+ years of experience who will answer phones, set appointments, greet and check in clients, explain procedures to clients, prepare patient records for surgery admissions, locate or create records, review medical history, and maintain facility cleanliness and ...
Introduction: My name is Kimberely Baumbach CPA, I am a gorgeous, bright, charming, encouraging, zealous, lively, good person who loves writing and wants to share my knowledge and understanding with you.
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