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The Pet Vet on Patton is an animal veterinary care facility located in Asheville, North Carolina. We are a full-service animal hospital providing veterinary care to dogs and cats and offer services including preventive care, dental, pharmacy, hospitalization, surgery, recovery, and both dog and cat boarding. Here at The Pet Vet on Patton we know that pets truly are members of the family. For this reason, we strive to give our clients the best care possible. Our friendly and knowledgeable staff are here to provide excellent care for our clients. If you are a passionate and caring team player, please apply today!
As a Receptionist You Will
Receive and place calls to clients for the purpose of scheduling.
Prioritize multiple tasks in a calm, organized manner.
Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
Pay range of $17-$20/hour based on experience
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) - for eligible positions only
SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).
Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care Provider
Industries
Veterinary Services
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To prepare for a veterinary receptionist interview, first, understand the responsibilities of the role. Practice common interview questions related to customer service, organizational skills, and handling difficult situations. Research the clinic where you're interviewing and showcase your enthusiasm for the position.
It is the responsibility of the veterinary receptionist to schedule appropriately over the phone, greet all clients that enter the Center, and ensure the clients are comfortable in a clean reception area. Veterinary receptionists perform all designated call back and reminder calls per doctor's request.
Answer: 1. I am attracted to the role of a Veterinary Receptionist because I love animals and enjoy customer service roles. I believe that being the first point of contact in a veterinary clinic is crucial and I can contribute positively to the client's experience.
I am drawn to clerical work because it allows me to use my organizational and communication skills. As a receptionist, I will have the chance to help people, which I am passionate about. Additionally, this role allows me to use my problem-solving skills and manage various tasks simultaneously.
While ZipRecruiter is seeing salaries as high as $290,151 and as low as $48,852, the majority of Veterinarian salaries currently range between $110,500 (25th percentile) to $215,100 (75th percentile) with top earners (90th percentile) making $269,918 annually in California.
Being a Veterinary Receptionist requires hard work, excellent interpersonal skills, and being highly organized when dealing with paperwork, medications and animal records. When you are hired as a Veterinary Receptionist, you will have on-the-job training to learn how the clinic is organized and run on a daily basis.
Dress professionally because first impressions matter. We don't mean put on a suit and tie, but slacks or khakis and a button-down shirt is a good combo for a vet clinic interview. Don't wear scrubs unless the interviewer tells you to do so.
It's necessary for veterinary receptionists to possess soft skills like empathy, compassion, organization, communication and the ability to support clients effectively. When answering your question, address such soft skills and describe how you would apply them to the role.
I believe you should hire me for this receptionist role because I have the perfect blend of skills, experience, and attitude required for the position. One key asset I bring to the table is my strong communication skills, honed over the past five years in customer-facing roles.
Since most veterinary receptionists wear a uniform of company shirt or scrub top and khaki-type pants, or scrubs both top and bottom, abusiness suit is WAAAAAY overdressing.
A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information ...
Veterinary receptionists schedule client visits and supervise the vet clinic front office. Learn about veterinary receptionists' education, salary, and more...
Dress professionally because first impressions matter. We don't mean put on a suit and tie, but slacks or khakis and a button-down shirt is a good combo for a vet clinic interview. Don't wear scrubs unless the interviewer tells you to do so.
"In my previous role at a busy clinic, I managed a high volume of calls while checking in patients by prioritizing tasks based on urgency. I used a computerized scheduling system to keep track of appointments and patient flow.
Introduction: My name is Tyson Zemlak, I am a excited, light, sparkling, super, open, fair, magnificent person who loves writing and wants to share my knowledge and understanding with you.
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